When customers ask 'is it us or you?' — can you answer in real time?
Customers experience quality issues and open a ticket. Your team investigates for hours before determining it's not your infrastructure. Meanwhile, trust erodes. A public status page backed by continuous CallMeter probes shows your infrastructure health in real time — no login required. Deploy probes from CallMeter cloud or your customer's own network for the most accurate view.
What CallMeter Delivers
Continuous Quality Probes
24/7 probes measure your voice and video infrastructure quality at regular intervals. Results feed a live public dashboard.
Public Dashboard — No Login Required
Share quality status with customers and partners without requiring accounts or login. A trust signal that works at scale.
Embeddable Status Badge
Embed a verified status badge on your website. Customers and partners see your commitment to quality at a glance — a trust signal that builds confidence before the first conversation.
Public Status Page — Prove Reliability Live: A Deep Dive
The Problem
When customers experience quality issues, the first question is 'is it us or you?' Without live visibility into your infrastructure health, every quality complaint requires investigation. Customer success teams spend hours on tickets that could be answered with a glance.
How CallMeter Solves It
Continuous probes measure your infrastructure quality 24/7. Results feed a status page your customers can access — no login required. Proactive alerts notify you the moment any metric crosses your threshold, so you resolve issues before they ever reach a customer.
What You Get
A quality dashboard your customers can access. Fewer 'is it down?' tickets. An embeddable badge that signals reliability. Trust built without support effort.
How It Works, Step by Step
Deploy Probes
Configure continuous quality probes against your SIP infrastructure.
Publish
Make the public status page live — no customer login required.
Embed
Add the status badge to your website and customer portal.
Monitor
Get alerted the moment any threshold is crossed. Resolve before customers are affected.
Before vs. After CallMeter
| Metric | Without CallMeter | With CallMeter |
|---|---|---|
| Quality visibility | Ticket-based inquiries | Live public dashboard |
| Customer trust | Trust our word | See the data in real time |
| Support load | Manual investigation per inquiry | Self-service status page |
Key Metrics You Get
Without CallMeter
Customers open tickets to ask if quality is OK
With CallMeter
Quality visibility that reduces support tickets and builds customer trust