The post-mortem is due. Can you prove what caused the outage?
The outage lasted 47 minutes. Now leadership wants a root cause analysis, and the provider is blaming your infrastructure. You need to replicate the conditions, capture full SIP and RTP traces, and produce timestamped evidence that stands up in post-mortems and vendor disputes. Manually reconstructing this takes days.
What CallMeter Delivers
Incident Condition Replication
Reproduce the exact call volume, codec mix, and traffic patterns from the outage window to trigger the same failure.
Full SIP/RTP Trace Capture
Every SIP transaction and RTP stream captured with microsecond timestamps. Complete evidence chain from call setup to teardown.
Correlation with Incident Timestamps
Overlay CallMeter measurements with your incident timeline. Pinpoint exactly when and where quality collapsed.
Post-Outage Forensics: A Deep Dive
The Problem
After an outage, you need a root cause analysis backed by evidence. But production logs are incomplete, the provider disputes your timeline, and reconstructing the incident from scattered data takes days. The post-mortem deadline doesn't wait.
How CallMeter Solves It
Replicate the incident conditions — same call volume, same codec mix, same traffic pattern. CallMeter captures every SIP transaction and RTP stream with microsecond timestamps, giving you a complete forensic record you can correlate with your incident timeline.
What You Get
Timestamped forensic evidence that stands up in post-mortems. Exportable reports for leadership and vendor dispute resolution. Root cause proof instead of root cause speculation.
How It Works, Step by Step
Replicate
Configure a test matching the outage conditions — volume, codecs, traffic pattern.
Capture
Run the test and capture full SIP/RTP traces with microsecond timestamps.
Correlate
Overlay measurements with your incident timeline to pinpoint the failure.
Report
Export forensic evidence for post-mortems and vendor discussions.
Before vs. After CallMeter
| Metric | Without CallMeter | With CallMeter |
|---|---|---|
| Evidence assembly time | 2-5 days | Single test run |
| Evidence quality | Incomplete production logs | Full SIP/RTP forensic capture |
| Dispute resolution | Weeks of back-and-forth | Timestamped proof same day |
Key Metrics You Get
Without CallMeter
Days reconstructing incident evidence from scattered logs
With CallMeter
Replicate and capture forensic evidence in one test run